All of the magic with StorageCraft ShadowProtect happens with the image.exe located in the Program Files:
C:Program Files (x86)StorageCraftShadowProtect>
To execute commands open a CMD prompt “Run As Administrator” and navigate the prompt to the path provided.
Locate orphaned incrementals:
image qo <path to backup folder> f=fsr “d=$n” > orphanedfiles.log
Edit the log file adding DEL at the beginning of each line and /q at the end of each line.
Rename to .bat
Execute
When you use the ImageManager to process the folder the errors about an incomplete chain should disappear.